BPM Heating, Cooling & Plumbing holds a Maryland Master Plumber license (#86156) and dispatches plumbers throughout New Market and Frederick County. A live person answers when you call — no phone tree, no recording — and same-day scheduling is available for drain problems that can’t wait. BPM handles everything from a single clogged sink to a main line backup under one roof, with plumbing and HVAC under the same license so nothing falls through the cracks.
Get in touch with us to schedule service or request a free quote on any new installation.
However we end up at your door, the experience runs the same way. Every BPM visit means licensed HVAC and plumbing professionals, clear communication, honest pricing, and technicians who respect your home and your time. Here’s what to expect, start to finish.
Tell us what's going on, and we'll get you on the schedule at a time that works for your day.
You'll get a confirmation and an "on the way" notification before your technician arrives — so you're never left guessing or waiting around.
Your technician walks you through what they're going to do and what it costs before any work begins — in plain language, with no pressure.
We complete the job, clean up after ourselves, and make sure everything's running right before we leave.
It probably started small. A bathroom sink that drained slowly. A kitchen drain that backed up a little when the dishwasher finished. You poured something down it, maybe used a plunger, and it seemed okay for a few days. Then it didn’t.
Today something changed — standing water that won’t go down at all, a smell coming up from the drain, or a second fixture starting to act up at the same time. That’s the moment most people stop waiting and start looking for a plumber.
There’s nothing to be embarrassed about. Slow drains are easy to ignore until they’re not. And the frustrating part is that a bottle of Drano or a hardware-store snake can clear enough of a clog to seem like it worked — right up until it comes back worse a few weeks later.
The part that’s harder to shake is the quiet worry underneath: is this just a clog, or is something wrong further down the line? New Market has a mix of older townhomes and single-family houses, and a lot of them have drain lines that have been in the ground for decades. A slow drain is usually exactly what it looks like — grease buildup, soap scum, hair, the usual. But sometimes it’s the beginning of something else. You won’t know until someone actually looks.
I called BPM for a clogged shower and sink, and I truly cannot say enough great things about them. The technicians were fantastic — incredibly friendly, respectful, and so easy to work with. They didn’t just fix the issues; they explained everything clearly, walked me through what was going on, and even shared helpful tips to prevent problems in the future.
What really stood out was how knowledgeable they were and how they made sure I understood the why behind everything. That level of transparency and care isn’t something you get from every company.
And the prices? Very, very reasonable. For the quality of service, honesty, and professionalism they provided, they easily deserve more than 5 stars.
maria chielli · November 2025 Read on Google →
5 Stars – Outstanding Service!
I was referred to BPM Heating & Cooling and could not be more impressed! I reached out to both BPM and Ben Lewis at the same time — Ben had a two-week wait, but BPM showed up the same day in the early afternoon. Technician Matt Przywarty was prompt, professional, and clearly very knowledgeable. He quickly diagnosed and repaired a clogged drain and went above and beyond by explaining what caused the issue and how to prevent it in the future. He provided a detailed list of do’s and don’ts, which was incredibly helpful. Matt was polite, thorough, and respectful of our home. I’m extremely pleased with the service and grateful for the quick response. Thank you, BPM and Matt — highly recommend!!
E B · May 2025 Read on Google →
Certifications & Licensing
Manufacturer dealer status and state licenses aren't decorations — they affect which warranty terms you get on new equipment, who's allowed to pull your permits, and whose installation work the manufacturer will stand behind.
Lennox
Premier Dealer
Trane
Authorized Dealer
LG
Pro Platinum Dealer
Samsung
Powered by Specialist
Maryland HVAC Master License #75803 · Master Plumber / Gas Fitter #86156
Manufacturer dealer certifications require demonstrated installation quality, verified customer satisfaction ratings, and completed factory training. Premier and Authorized status also unlocks enhanced warranty options on new equipment — terms that aren't available through uncertified installers. The LG Pro Platinum designation is LG's highest contractor tier, covering cold-climate and inverter-driven systems specifically.
The first thing that happens is a real diagnosis — not just running a snake through and calling it done. The technician asks what you’ve been noticing, how long it’s been going on, whether it’s one fixture or more, and whether you’ve used chemical drain cleaner. That context matters, and it changes what the technician looks for.
From there, BPM clears the blockage using the right method for what’s actually causing it. Grease and soap buildup respond differently than a physical obstruction, and a single slow sink is a different job than two fixtures backing up at once. If the issue turns out to involve more than a branch line, sewer line problems in New Market can be addressed under the same visit. You hear what was found and what was done before the technician leaves — not a vague
Get in touch with us to schedule service or request a free quote on any new installation.
Matt from BPM came out and took care of business. We just moved into our dream home and noticed a water leak under our master bath. After a runaround from home warranty company, Matt saved the day. He diagnosed the problem in about 15 minutes and had it fixed within an hour. Would recommend BPM to anyone and will continue to use them moving forward.
Michael McIntyre · April 2025 Read on Google →
The plumbing department here is incredible. I have never had such pleasurable interactions with a service tech, someone who is so honest and knowledgeable. I highly recommend BPM!
Tyler Charles · November 2025 Read on Google →
Price was right, scheduling was easy, workmanship was great, and they cleaned up nice afterwards. Great to finally find my ‘go to’ plumbers.
Steve D · November 2025 Read on Google →
BPM is based at 300 E 4th St in Frederick — New Market is a short run east on Route 144, close enough that a crew can be on-site without the wait you’d get from a company coming in from farther out.
New Market’s housing stock is the real factor here. The community’s older single-family homes and townhome developments — many built in the 1970s through 1990s — have drain lines that have been in service for thirty to fifty years. Cast iron and older PVC lines at that age accumulate buildup differently than newer pipe, and root intrusion from mature trees is more common in established neighborhoods like this one. A drain that’s slow in a newer home is usually a localized clog. In an older New Market home, the same symptom can sometimes point to partial root intrusion or a section of pipe that has shifted or corroded over decades.
That doesn’t mean every slow drain here is a big job — most aren’t. But it does mean the diagnosis matters more than it would in a newer subdivision, and it’s worth having a trusted plumber serving New Market who will actually tell you what they found rather than just clear the line and leave.
Get in touch with us to schedule service or request a free quote on any new installation.
Most of the time it’s a clog — grease, soap buildup, hair, or a combination that’s accumulated over time. But if multiple fixtures are draining slowly at once, or if you’re seeing water back up in a different fixture when you run another (like the toilet gurgling when you drain the tub), that points toward the main line rather than a single branch. The technician will ask about those patterns before starting work, and the findings will tell you which you’re dealing with.
A proper drain cleaning clears the blockage and identifies what caused it — so you know whether it’s a buildup issue that responds to changed habits, or a structural problem like root intrusion that will keep coming back until it’s addressed. A snake that pushes a clog further down the pipe without clearing the cause will come back. BPM tells you what was found so you can make an informed decision about whether anything else needs attention.
No. Drain cleaning is done through the drain opening — no cutting into walls, no digging, no disruption to your home. The technician accesses the line with a drain snake or hydro-jet depending on what the blockage calls for, clears it, and verifies the drain is flowing freely before leaving. The work area gets cleaned up when the job is done.
A straightforward single-drain cleaning is generally in the range of $150–$300, depending on the drain location and how the blockage responds. The price goes up if the clog is deep in the line, if the main line is involved, or if a camera inspection is needed to identify a structural issue. BPM gives you the price before any work starts — you approve it first.
It’s worth mentioning when you call, but it doesn’t prevent the job from getting done. Chemical drain cleaner can partially dissolve a clog without fully clearing it, which sometimes makes the blockage more diffuse and harder to pull out mechanically. The technician will know to account for residual chemicals in the line — it’s a common situation and not a problem.
It can be. A single slow drain is almost always a localized clog in that branch line. When two or more fixtures are draining slowly — especially if they’re in different parts of the house — it suggests the problem is further down, closer to where those lines converge. That may mean the main drain line needs attention rather than just one fixture. It’s a more involved job, but it’s still diagnosable and fixable.
BPM offers same-day scheduling for plumbing calls during business hours (Monday–Friday, 8 AM–5 PM). Call (240) 200-0887 and a live person will pick up — no phone tree. If your situation is urgent, say so when you call and they’ll fit you in as quickly as the schedule allows.
