BPM Heating, Cooling & Plumbing holds Maryland Master Plumber license #86156, covering the full range of residential and light commercial plumbing work. The team operates out of 300 E 4th St in Frederick — a local shop, not a regional dispatch center — and serves homes throughout Frederick County and the surrounding area. Same-day scheduling is available for urgent situations, and a live person answers the phone when you call.
Get in touch with us to schedule service or request a free quote on any new installation.
However we end up at your door, the experience runs the same way. Every BPM visit means licensed HVAC and plumbing professionals, clear communication, honest pricing, and technicians who respect your home and your time. Here’s what to expect, start to finish.
Tell us what's going on, and we'll get you on the schedule at a time that works for your day.
You'll get a confirmation and an "on the way" notification before your technician arrives — so you're never left guessing or waiting around.
Your technician walks you through what they're going to do and what it costs before any work begins — in plain language, with no pressure.
We complete the job, clean up after ourselves, and make sure everything's running right before we leave.
Most plumbing calls don’t start with a burst pipe. They start with something smaller — a drain that used to clear in thirty seconds and now takes two minutes, a damp ring under the cabinet you noticed last week and have been meaning to look at, a toilet that runs for a few seconds after you flush. Or maybe you just moved into an older Frederick home and realized you have no idea what kind of pipes are behind the walls or when the water heater was last touched.
The question at this stage isn’t usually “is this an emergency?” It’s “is this something I should actually call someone about, or am I overthinking it?” Some of it you can leave alone. Some of it will quietly get worse until it isn’t quiet anymore. The hard part is knowing which is which before you’re mopping up water at midnight.
A few things that are usually worth a call sooner than later:
None of those are guaranteed emergencies. But they’re the kind of thing that benefits from someone who can take a look and tell you honestly whether you’re fine for now or whether something needs attention.
We broke a water pipe while trying to remove our toilet and BPM rearranged their schedule so that they could come help us fix the pipe and remove the toilet. They were professional and extremely helpful!
Sharon Keller · November 2025 Read on Google →
We recently purchased a historic 1895 home in downtown Frederick and the giant steam boiler stopped working just a month after moving in. Scrambling to try to figure out what to do, I solicited several quotes, realizing quickly that simply replacing the boiler, may not be the best option for the house. Rich from BMP was excellent from the very first meeting, he was super professional and knowledgeable and gave me various options by thinking “outside the box” of what was possible. The solution he presented was perfect, it eliminated the steam boiler, while providing a dual system that was much more energy efficient, and included no mounted mini-splits on the first floor! This was a critical piece, in keeping the historic look of the home. The company’s installation and communication were also terrific (I’m a realtor and deal with lots of contractors). They were extremely responsive and patient with all of my concerns, and answered all of my questions along the way. They were always on time, cleaned up after themselves, and seemed to truly care about me as a customer. I highly recommend the team from BPM for your HVAC, heating, and plumbing needs. (I also had them service my tankless water heater).
Angela W. · May 2024 Read on Yelp →
Certifications & Licensing
Manufacturer dealer status and state licenses aren't decorations — they affect which warranty terms you get on new equipment, who's allowed to pull your permits, and whose installation work the manufacturer will stand behind.
Lennox
Premier Dealer
Trane
Authorized Dealer
LG
Pro Platinum Dealer
Samsung
Powered by Specialist
Maryland HVAC Master License #75803 · Master Plumber / Gas Fitter #86156
Manufacturer dealer certifications require demonstrated installation quality, verified customer satisfaction ratings, and completed factory training. Premier and Authorized status also unlocks enhanced warranty options on new equipment — terms that aren't available through uncertified installers. The LG Pro Platinum designation is LG's highest contractor tier, covering cold-climate and inverter-driven systems specifically.
BPM handles the full range of residential plumbing — not just drains and leaks, but water heaters, fixture installation and replacement, bathroom renovations, sump pump services, water filtration and softener systems, frozen and burst pipe repair, pressure regulator valves, and more. If it involves water moving through your house, it’s in scope.
When a technician comes out, the first thing they do is understand what you’re actually dealing with — not just the symptom you called about, but the context around it. If you’ve got a slow drain and they notice something else worth flagging while they’re there, they’ll tell you what they found and what it means before anything else happens. You decide what gets done. Nothing moves forward without your approval.
BPM’s approach is straightforward: tell you what’s actually wrong, give you honest options, and do the work cleanly. If it’s a small fix, they’ll say so. If it’s the start of something bigger, they’ll explain what you’re looking at and why — not to alarm you, but so you can make a real decision. That same directness applies to pricing: you hear the number before the work starts.
For older Frederick homes with aging pipes, outdated fixtures, or systems that haven’t been touched in years, BPM has handled that kind of work regularly. Historic homes in the area present their own set of challenges — access constraints, older materials, systems that weren’t designed with modern expectations in mind — and the team is familiar with what that looks like in practice. If repiping is on the table, they’ll walk you through what that involves and whether it makes sense for your situation.
When permits are required, BPM pulls them and coordinates inspections. When a job turns out to be more straightforward than expected, the invoice reflects that. The goal is to leave you with a clear picture of what was done, why, and what to watch for going forward — not just a fixed pipe and a bill.
Get in touch with us to schedule service or request a free quote on any new installation.
5 Stars – Outstanding Service!
I was referred to BPM Heating & Cooling and could not be more impressed! I reached out to both BPM and Ben Lewis at the same time — Ben had a two-week wait, but BPM showed up the same day in the early afternoon. Technician Matt Przywarty was prompt, professional, and clearly very knowledgeable. He quickly diagnosed and repaired a clogged drain and went above and beyond by explaining what caused the issue and how to prevent it in the future. He provided a detailed list of do’s and don’ts, which was incredibly helpful. Matt was polite, thorough, and respectful of our home. I’m extremely pleased with the service and grateful for the quick response. Thank you, BPM and Matt — highly recommend!!
E B · May 2025 Read on Google →
We’ve had good experiences with BPM: 2 bathroom renovations and a battery backup sump pump replacement. Had 1 minor issue on a sink drain installed 1 1/2 years ago and BPM made a warranty repair without charge. Quality plumbers – personally and professionally.
Daniel Ball · December 2025 Read on Google →
These guys did an amazing job installing a water softener in our basement. Everyone else we’ve talked to basically told that we had to get an entire house water softener, and that it was impossible to leave 1 or 2 lines untreated. Having a couple untreated lines was very important to us because we do not need any more sodium in our diet, and replacing mg/ca with sodium can be lethal for some aquarium fish (you would need an RO filter or something to get rid of sodium)… anyways, it turned out not to be true – BPM was able to separate out our fridge and one sink from getting softened water.
Yiang Li · December 2024 Read on Google →
The full house. BPM handles drain cleaning and drainpipe repair, leak diagnosis and repair, water heater replacement (tank, tankless, and heat pump), fixture installation and replacement, bathroom renovations, sump pump replacement including battery backup systems, water filtration and softener installation, pressure regulator valves, frozen and burst pipe repair, and main water line emergencies. If it involves water moving through your home, it’s in scope.
Call BPM at (240) 200-0887 to ask about diagnostic fees for your specific situation — the answer can depend on the type of job. For water heater replacements and certain other installations, instant online pricing is available at bpmhvac.com without needing a visit first. Either way, you hear the number before any work begins.
Same-day service is available during business hours (Monday–Friday, 8 AM–5 PM). For urgent situations, BPM has a track record of dispatching within an hour and rearranging the schedule to accommodate emergencies. BPM does not offer 24/7 after-hours emergency service, so if something goes wrong late at night, shutting off the main water supply is the right first move until the morning.
Yes. BPM works regularly in older Frederick homes, including properties with original galvanized drain lines, cast iron stacks, and plumbing that was last updated decades ago. They’ve also handled historic homes in the downtown area with more complex situations — the kind of work where a less experienced plumber might struggle with access or unfamiliar materials. If you’re not sure what you have, a technician can assess it and tell you what condition it’s actually in.
No. BPM’s standard practice is to tell you what they found and what it means — then you decide what happens next. Nothing gets added to the scope without your approval. If they spot something worth watching but not urgent, they’ll say so and leave the decision with you.
For water heater replacements, BPM offers instant online pricing at bpmhvac.com/shop — you can price out a new system without a sales call. For repair and diagnostic work, pricing depends on what’s actually found, so an exact number isn’t available upfront. What BPM does commit to: you hear the price before the work starts, not after. Financing is also available through Nymeo Federal Credit Union for larger jobs.
BPM serves all of Frederick, including downtown, the historic districts, and the newer developments on the city’s outskirts. The shop is on East 4th Street, so no part of the city is a stretch. Service also extends throughout Frederick County — Urbana, Middletown, Walkersville, and surrounding areas are all within the regular service footprint.
