BPM Heating, Cooling & Plumbing holds a Maryland Master Plumber / Gas Fitter license (#86156) and carries full insurance on every job. Our team of more than 12 technicians handles plumbing repairs, fixture installation, water heater replacement, drain clearing, and emergency leak response across Urbana and the surrounding area. Same-day scheduling is available, and a live person answers the phone — no phone tree, no callback queue.
Get in touch with us to schedule service or request a free quote on any new installation.
However we end up at your door, the experience runs the same way. Every BPM visit means licensed HVAC and plumbing professionals, clear communication, honest pricing, and technicians who respect your home and your time. Here’s what to expect, start to finish.
Tell us what's going on, and we'll get you on the schedule at a time that works for your day.
You'll get a confirmation and an "on the way" notification before your technician arrives — so you're never left guessing or waiting around.
Your technician walks you through what they're going to do and what it costs before any work begins — in plain language, with no pressure.
We complete the job, clean up after ourselves, and make sure everything's running right before we leave.
The houses in Urbana’s newer subdivisions were built to last, but fifteen years is long enough for things to quietly start going sideways. A drain that used to clear in seconds now sits. The water heater that never gave you trouble is suddenly lukewarm by the second shower. There is a slow drip under the kitchen sink that you have been ignoring for two weeks, and now you are not sure if the cabinet floor is soft or if you are imagining it.
None of this feels like a catastrophe — yet. But that is exactly what makes it hard. You do not know if you are looking at a thirty-dollar fix or the beginning of a much bigger problem, and you do not have a plumber you already trust to tell you the truth. The other thing nagging at you: Urbana is not Frederick. It is not Gaithersburg. You have seen what happens when you call a company that technically covers your zip code — a contractor shows up two days late, bills for drive time, and treats your house like a detour.
If any of this sounds familiar, you are in the right place.
We broke a water pipe while trying to remove our toilet and BPM rearranged their schedule so that they could come help us fix the pipe and remove the toilet. They were professional and extremely helpful!
Sharon Keller · November 2025 Read on Google →
I called this morning needing a plumber and we’re out the same day. Very personable and knowledgeable.
Betty Heffner · May 2025 Read on Google →
Certifications & Licensing
Manufacturer dealer status and state licenses aren't decorations — they affect which warranty terms you get on new equipment, who's allowed to pull your permits, and whose installation work the manufacturer will stand behind.
Lennox
Premier Dealer
Trane
Authorized Dealer
LG
Pro Platinum Dealer
Samsung
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Maryland HVAC Master License #75803 · Master Plumber / Gas Fitter #86156
Manufacturer dealer certifications require demonstrated installation quality, verified customer satisfaction ratings, and completed factory training. Premier and Authorized status also unlocks enhanced warranty options on new equipment — terms that aren't available through uncertified installers. The LG Pro Platinum designation is LG's highest contractor tier, covering cold-climate and inverter-driven systems specifically.
BPM Heating, Cooling & Plumbing covers Urbana as a regular part of its service area — not as an edge case. When you call, a live person answers and finds out what is going on. If it is urgent, same-day scheduling is the goal. If it is not, you get on the calendar without a week-long wait.
The technician who arrives will tell you what they are looking at and why before anything is touched. If the drain is clogged, you hear what caused it and what clearing it involves. If the water heater is failing, you get a straight read on whether a repair makes sense or whether replacement is the honest call — along with what either option costs before you approve anything. BPM does not start work until you know the price and say yes.
The jobs BPM handles in Urbana homes include:
One contractor handles the full job. You do not coordinate between a plumber and a separate HVAC company — BPM covers both under one roof, which matters when a water heater issue turns out to involve more than just the tank.
When the work is done, the technician walks you through what was fixed, what to watch for, and any maintenance that would help prevent the same problem from coming back. The worksite is cleaned before they leave.
Get in touch with us to schedule service or request a free quote on any new installation.
5 Stars – Outstanding Service! I was referred to BPM Heating & Cooling and could not be more impressed! I reached out to both BPM and Ben Lewis at the same time — Ben had a two-week wait, but BPM showed up the same day in the early afternoon. Technician Matt Przywarty was prompt, professional, and clearly very knowledgeable. He quickly diagnosed and repaired a clogged drain and went above and beyond by explaining what caused the issue and how to prevent it in the future. He provided a detailed list of do’s and don’ts, which was incredibly helpful. Matt was polite, thorough, and respectful of our home. I’m extremely pleased with the service and grateful for the quick response. Thank you, BPM and Matt — highly recommend!!
E B · May 2025 Read on Google →
They responded quickly after my water heater broke down and installed a new unit the very next morning. Their price was very reasonable, especially compared to two higher bids I received from other plumbing companies. They did a great job with the installation, including new valves, and we have hot water running again. Thank you!
Randy Shank · June 2025 Read on Google →
Matt from BPM came out and took care of business. We just moved into our dream home and noticed a water leak under our master bath. After a runaround from home warranty company, Matt saved the day. He diagnosed the problem in about 15 minutes and had it fixed within an hour. Would recommend BPM to anyone and will continue to use them moving forward.
Michael McIntyre · April 2025 Read on Google →
BPM serves Urbana directly — it is a regular part of our route out of Frederick, not a territory we hand off or subcontract. When you call (240) 200-0887, you reach our office and get scheduled with our own technicians.
Same-day service is available for urgent plumbing calls during business hours (Monday–Friday, 8 AM–5 PM). For non-emergency work, next-day or next-morning scheduling is common. BPM has rearranged schedules to accommodate urgent situations — if something is actively leaking or you are without hot water, say so when you call.
BPM provides the price before work begins — nothing is started without your approval. The cost varies by job: a drain clearing or simple fixture repair is a different conversation than a water heater replacement. For water heater installations, instant online quotes are available at bpmhvac.com. For diagnosis and repair calls, the technician assesses the situation on-site and gives you the number before touching anything. Comfort Club members receive 20% off repairs.
Yes. Homes built in the 2000s and early 2010s are hitting the age where a few things commonly come due: water heaters installed at construction are often at or past their expected lifespan, pressure regulator valves can degrade and cause pressure fluctuations throughout the house, and drain lines with years of use may need clearing that goes beyond what a plunger can do. None of these are emergencies until they are — a plumbing inspection during a service visit can tell you what is worth watching.
The technician will tell you directly after looking at it — what failed, why, and whether it is an isolated issue or a sign of something developing. BPM does not have an incentive to make the problem sound worse than it is: the consistent pattern is recommending repair when repair is the honest answer, and replacement only when it genuinely makes sense. You get the real picture before you decide anything.
BPM covers plumbing and HVAC under one roof, so if a water heater issue turns out to involve more than just the tank — or if a plumbing call surfaces something related to your heating system — you are not coordinating between two companies. BPM also pulls permits and coordinates inspections when the job requires it.
BPM’s standard service hours are Monday–Friday, 8 AM–5 PM, and same-day service is available within those hours. There is no 24/7 emergency line. If something happens outside business hours, calling first thing in the morning will get you on the schedule immediately — urgent situations are prioritized.
