BPM Heating, Cooling & Plumbing holds Maryland HVAC Master license #75803 and Master Plumber/Gas Fitter license #86156, covering the full scope of boiler work—gas, hot water, and steam systems. The team carries over 100 years of combined experience, including documented repairs and replacements on historic Frederick homes with steam boilers dating to the 1890s. BPM Heating, Cooling & Plumbing offers same-day service during business hours, with a live person answering the phone—no phone trees, no recordings.
Get in touch with us to schedule service or request a free quote on any new installation.
However we end up at your door, the experience runs the same way. Every BPM visit means licensed HVAC and plumbing professionals, clear communication, honest pricing, and technicians who respect your home and your time. Here’s what to expect, start to finish.
Tell us what's going on, and we'll get you on the schedule at a time that works for your day.
You'll get a confirmation and an "on the way" notification before your technician arrives — so you're never left guessing or waiting around.
Your technician walks you through what they're going to do and what it costs before any work begins — in plain language, with no pressure.
We complete the job, clean up after ourselves, and make sure everything's running right before we leave.
You noticed it this morning, or maybe last night: the house just feels wrong. The radiators are cold. You went downstairs, looked at the boiler, maybe hit the reset button, and nothing useful happened. Now you are standing in a house that is dropping toward whatever the overnight low is going to be, and you are not entirely sure what you are looking at.
Boilers are supposed to be the reliable ones. Radiant heat, even heat, no forced air blowing dust around—that is why you chose this house. And now the thing that was supposed to just work has stopped, and you feel a little helpless because you are not a boiler person and there is no obvious fix staring back at you.
Maybe it is not completely dead. Maybe it is cycling on and then cutting out before the house warms up. Maybe there is a sound—a low banging, a kettle-like rumble, a hiss you have never heard before—and you do not know if that means something small or something expensive. Maybe you hit reset and it fired back up and you are now wondering whether the problem is actually gone or just waiting.
And underneath all of it, there is the quiet version of the worry: the elderly parent down the hall, the baby who cannot tell you they are cold, the number someone is eventually going to say out loud that might ruin your week. You are not panicking. But you are close, and you need someone who actually works on boilers to come out and tell you what is real.
Two other companies came out, wanted to sell me the moon, knew something was not right! A friend said to call BPM, you came out simply said not a problem will get it done! Honesty and integrity goes a long way! A + company!
John Holden · December 2025 Read on Google →
We needed our heating system looked at because it wasn’t heating up the house. Thankfully I called BPM and a live person answered the phone right away. Thankfully I did not have to listen to endless recordings. Instead, I spoke with Samantha which was very polite and answered all my questions. She was able to fit us in for the very next day. The service technicians were right on time. Shawn and an assistant (ooops can’t remember their name) serviced our heater and answered all my questions and explained in detail each issue. In addition, he offered the maintenance plan that we signed up for and saved 20% off our repairs. Our heater is working now!!
N Sosa · November 2025 Read on Google →
Certifications & Licensing
Manufacturer dealer status and state licenses aren't decorations — they affect which warranty terms you get on new equipment, who's allowed to pull your permits, and whose installation work the manufacturer will stand behind.
Lennox
Premier Dealer
Trane
Authorized Dealer
LG
Pro Platinum Dealer
Samsung
Powered by Specialist
Maryland HVAC Master License #75803 · Master Plumber / Gas Fitter #86156
Manufacturer dealer certifications require demonstrated installation quality, verified customer satisfaction ratings, and completed factory training. Premier and Authorized status also unlocks enhanced warranty options on new equipment — terms that aren't available through uncertified installers. The LG Pro Platinum designation is LG's highest contractor tier, covering cold-climate and inverter-driven systems specifically.
When you call, a live person answers. They will ask what you are seeing and hearing, assess how urgent the situation is, and get a technician scheduled—same-day when the call comes in during business hours. You will get a text with the technician’s ETA before they arrive.
BPM works on boilers specifically—hot water systems, steam systems, older cast-iron units, the kinds of systems common in Frederick’s older housing stock. This is not a company that primarily services furnaces and occasionally looks at a boiler. The team has the experience to diagnose what is actually wrong, including the less obvious causes that other companies miss.
Here is what the visit looks like:
BPM’s standing practice is to recommend repair when repair genuinely makes sense—and to say so even when the less expensive answer costs them a bigger job. When the system is older and the repair-versus-replace question is real, you get an honest assessment of where it stands, not a pitch for the most expensive option.
If there is a gap between when the old system comes out and when a replacement goes in, BPM provides loaner space heaters so no one in the house is left without heat in the meantime.
Get in touch with us to schedule service or request a free quote on any new installation.
Hello Everyone!! We have had an issue with Blower motor in our HVAC. We contacted 9 HVAC companies and they are all advised to replace the entire system but Mr.Rich from BPM is very kind to ask about the actual problem and provided 3 different options one of them is to replace the actual issue instead of replacing the full system. Also, Mr.Rich informed us that, the current system is in good condition and will work for another couple of years based on his expertise in this field. The technician Mr.Mychall is very professional and he fixed the actual problem in less than an hour. This company helped to save thousands of dollars in HVAC expenses for us. I would happily and strongly recommend BPM HVAC service to everyone who is need of the HVAC and their Plumbing repairs as well.
Baulraj Vanamamalai · May 2025 Read on Google →
Had the most wonderful experience with BPM. Our radiators stopped working and the circulator pump had a leak. We called and they got us on the schedule for the next day as there had been a lot of calls for today about people without heat. A few techs stayed over to help the people without heat while it’s 30° outside and they called to say they’d make it out THIS EVENING. Shawn is the tech we had and he was WONDERFUL. Came out at 8pm and didn’t leave until the system was up and working again. Replaced the pump and bled the radiators after troubleshooting a few things that were going wrong with a pressure valve. He gave us a complete breakdown of the cost which was very affordable as well. We have heat again and we will only be using BPM going forward. THANK YOU SHAWN AND BPM!!!!!!
Haley Dillon · December 2025 Read on Google →
Great service, very timely and 100% honest. My heat went out with temperatures in the 20s. This company came through the next day and went above and beyond. Didn’t try to over sell anything additional or upcharge. I highly recommend, you won’t be disappointed.
Joey Barrier · January 2025 Read on Google →
BPM offers same-day service during business hours (Monday–Friday, 8 AM–5 PM) and can typically dispatch a technician within hours of your call. The team works on boilers specifically—hot water systems, steam systems, and older cast-iron units—not just forced-air furnaces. Call (240) 200-0887 and a live person will answer.
Banging and kettling are different sounds with different causes. Kettling—a rumbling or boiling sound—usually points to scale or sediment buildup on the heat exchanger restricting water flow, or to low water pressure. Banging can indicate trapped air in the system, water hammer, or in steam systems, water pooling where it should not be. Neither sound means the system is beyond repair, but both mean something is wrong that will get worse if ignored. A technician can identify the specific cause on-site.
It depends on the cause, and the cause is not predictable without a diagnosis. Common reasons a boiler stops producing heat include a failed thermocouple or ignition component, a tripped pressure or temperature limit switch, a stuck zone valve, low water pressure, or a faulty circulator pump—most of which are straightforward repairs. Less commonly, it is a failed heat exchanger or a control board, which changes the repair-versus-replace calculation. BPM will tell you what they find and what it actually costs before any work starts.
Repair costs vary based on what failed. Minor component replacements—a thermocouple, a pressure relief valve, a zone valve—typically run in the low hundreds. Circulator pump replacement or more involved repairs run higher. You will receive a clear price before any work begins; BPM does not start a repair without your approval. If you are a Comfort Club maintenance plan member, you receive 20% off repairs.
No. The reset button trips when the system detects an unsafe condition—overheating, a flame failure, a pressure problem—and shuts down as a safety measure. If it restarted after a reset, the underlying cause is still there. Some conditions will trip the limit again within hours; others may let the system run for days before the next failure. Repeatedly hitting reset without diagnosing the cause can mask a problem that is getting worse. It is worth having a technician look at it before the next cold night.
Age alone does not answer the question—what matters is the cost of the repair relative to the system’s remaining useful life and reliability outlook. A $300 repair on a 20-year-old boiler that is otherwise in good condition is usually worth it. A $1,500 repair on a system with a cracked heat exchanger and multiple failing components is a different conversation. BPM will give you an honest read on where your system stands, including a straightforward recommendation to replace if that is genuinely the better answer—not a push toward the more expensive option.
Check the pressure gauge if you can find it—most hot water boilers should read between 12 and 25 psi when cold. If it reads near zero, the system may have lost water. Do not attempt to add water to a hot boiler or adjust the pressure relief valve yourself. If you see active water pooling under the unit or hear a continuous hiss of escaping steam, turn the system off at the power switch and call immediately. Otherwise, leave the system as-is so the technician can see the actual conditions that caused the problem.
