BPM Heating, Cooling & Plumbing holds Maryland HVAC Master license #75803 and Master Plumber/Gas Fitter license #86156, covering the full scope of boiler work from steam system repairs to hot water boiler replacements. The team carries over 100 years of combined experience across heating systems, including the older steam and hot water boilers common in New Market’s housing stock. BPM Heating, Cooling & Plumbing operates out of Frederick—less than 15 minutes from New Market—and offers same-day scheduling for urgent calls, with a live person answering the phone.
Get in touch with us to schedule service or request a free quote on any new installation.
However we end up at your door, the experience runs the same way. Every BPM visit means licensed HVAC and plumbing professionals, clear communication, honest pricing, and technicians who respect your home and your time. Here’s what to expect, start to finish.
Tell us what's going on, and we'll get you on the schedule at a time that works for your day.
You'll get a confirmation and an "on the way" notification before your technician arrives — so you're never left guessing or waiting around.
Your technician walks you through what they're going to do and what it costs before any work begins — in plain language, with no pressure.
We complete the job, clean up after ourselves, and make sure everything's running right before we leave.
Boilers don’t usually fail without warning. The warning just isn’t always obvious.
Maybe a radiator on one side of the house has gone noticeably cooler than the rest. Maybe there’s a new sound—a low rumble, a knock, or a hiss that wasn’t there last winter. Maybe the gas bill climbed in a way you can’t explain, even though the thermostat setting hasn’t changed. Or maybe a neighbor just had a bad experience and it made you realize you’ve been meaning to have someone look at yours.
None of these things mean the system is about to fail. But they also aren’t nothing. Boilers operate differently than furnaces—they’re quieter when healthy and more opaque when something’s off—and the signs they give tend to be subtle until they aren’t. The real concern isn’t the noise or the cold radiator. It’s not knowing what it means.
That uncertainty is what keeps people from calling. They wonder: is this just how an old boiler behaves, or is something actually wrong? Is this worth a service call, or will someone just tell me I need a new system? If I wait a few more weeks, am I risking a January without heat?
Those are fair questions. And in a community like New Market, where a lot of homes still run on boilers and the winters are serious, they deserve a straight answer—not a sales pitch. If you’re also weighing whether your aging boiler is worth repairing or replacing, our overview of heating services in New Market can help frame that decision.
We recently had our HVAC serviced by BPM Heating and Cooling after the blower went out right at the start of a heat wave. As newcomers to Boonsboro from Montgomery County, we weren’t sure where to turn without the usual big-name options nearby.
BPM is a truly family-owned business that still believes in honesty, integrity, and doing the job right not just making a quick buck. Shawn and Mike were prompt, professional, and easy to work with. They prioritized our needs, fixed the problem quickly, and communicated every step of the way.
I don’t usually rely on reviews, but BPM has absolutely earned this one. Add me to the list of happy customers. We’re glad we signed the service contract and even happier to know we’ve found our go-to team for HVAC in Washington County and beyond. Thank you, BPM!
ferew haile · June 2025 Read on Google →
Two other companies came out, wanted to sell me the moon, knew something was not right! A friend said to call BPM, you came out simply said not a problem will get it done! Honesty and integrity goes a long way! A+ company!
John Holden · December 2025 Read on Google →
Certifications & Licensing
Manufacturer dealer status and state licenses aren't decorations — they affect which warranty terms you get on new equipment, who's allowed to pull your permits, and whose installation work the manufacturer will stand behind.
Lennox
Premier Dealer
Trane
Authorized Dealer
LG
Pro Platinum Dealer
Samsung
Powered by Specialist
Maryland HVAC Master License #75803 · Master Plumber / Gas Fitter #86156
Manufacturer dealer certifications require demonstrated installation quality, verified customer satisfaction ratings, and completed factory training. Premier and Authorized status also unlocks enhanced warranty options on new equipment — terms that aren't available through uncertified installers. The LG Pro Platinum designation is LG's highest contractor tier, covering cold-climate and inverter-driven systems specifically.
When a BPM technician arrives, the first thing they do is listen to what you’ve noticed. The knock, the cold radiator, the bill—those observations matter and they inform where to look. The technician walks through the system, explains what they’re checking and why, and tells you what they find before anything is recommended.
What you hear back is an honest read on the system. If a pressure valve is the issue, that’s what gets fixed. If a radiator needs bleeding, that’s the conversation. If the system is genuinely aging in a way that makes further investment questionable, that gets said plainly—along with what the realistic options are. BPM’s approach is to tell you what the system actually needs, not what produces the largest invoice. When a repair is the right call, that’s what gets recommended. When a system has genuinely reached the end of its useful life, that gets explained too, with options at different price points.
Here’s what the visit typically looks like:
BPM has documented experience with steam boiler systems, including full conversions in older homes where the system needed to be replaced without disrupting the home’s character. That kind of work requires knowing the equipment, not just knowing how to swap parts. For New Market homeowners with older systems, that depth matters. Homeowners who want a broader look at boiler options can explore our boiler systems overview for the Frederick area.
Get in touch with us to schedule service or request a free quote on any new installation.
Hello Everyone!!
We have had an issue with Blower motor in our HVAC. We contacted 9 HVAC companies and they are all advised to replace the entire system but Mr.Rich from BPM is very kind to ask about the actual problem and provided 3 different options one of them is to replace the actual issue instead of replacing the full system.
Also, Mr.Rich informed us that, the current system is in good condition and will work for another couple of years based on his expertise in this field.
The technician Mr.Mychall is very professional and he fixed the actual problem in less than an hour.
This company helped to save thousands of dollars in HVAC expenses for us.
I would happily and strongly recommend BPM HVAC service to everyone who is need of the HVAC and their Plumbing repairs as well.
Baulraj Vanamamalai · May 2025 Read on Google →
Had the most wonderful experience with BPM. Our radiators stopped working and the circulator pump had a leak. We called and they got us on the schedule for the next day as there had been a lot of calls for today about people without heat. A few techs stayed over to help the people without heat while it’s 30° outside and they called to say they’d make it out THIS EVENING. Shawn is the tech we had and he was WONDERFUL. Came out at 8pm and didn’t leave until the system was up and working again. Replaced the pump and bled the radiators after troubleshooting a few things that were going wrong with a pressure valve. He gave us a complete breakdown of the cost which was very affordable as well. We have heat again and we will only be using BPM going forward. THANK YOU SHAWN AND BPM!!!!!!
Haley Dillon · December 2025 Read on Google →
We recently purchased a historic 1895 home in downtown Frederick and the giant steam boiler stopped working just a month after moving in. Scrambling to try to figure out what to do, I solicited several quotes, realizing quickly that simply replacing the boiler, may not be the best option for the house. Rich from BMP was excellent from the very first meeting, he was super professional and knowledgeable and gave me various options by thinking “outside the box” of what was possible. The solution he presented was perfect, it eliminated the steam boiler, while providing a dual system that was much more energy efficient, and included no mounted mini-splits on the first floor! This was a critical piece, in keeping the historic look of the home. The company’s installation and communication were also terrific (I’m a realtor and deal with lots of contractors). They were extremely responsive and patient with all of my concerns, and answered all of my questions along the way. They were always on time, cleaned up after themselves, and seemed to truly care about me as a customer. I highly recommend the team from BPM for your HVAC, heating, and plumbing needs. (I also had them service my tankless water heater).
Angela W. · May 2024 Read on Yelp →
BPM is based at 300 E 4th St in Frederick—roughly 12 miles from New Market on Route 144. That proximity matters in a way that a regional dispatch center can’t replicate: a crew can be on a New Market job without the staging delay that comes with a company based an hour out.
New Market’s housing stock skews older, and older homes in this part of Frederick County are more likely to have boiler-based heat than newer subdivisions to the south. That means more steam systems, more cast-iron radiators, more one-pipe configurations that require someone who has actually worked on them—not just someone who knows how to swap a gas valve on a forced-air furnace system. Maryland winters in this corridor are real: temperatures that drop into the single digits aren’t unusual, and a boiler that loses pressure or locks out on a January night is not a problem you want to troubleshoot with a company that has never seen the equipment type before.
BPM has serviced and replaced steam boilers in the Frederick area, including in historic homes where the challenge wasn’t just the equipment but preserving how the house works and looks. That experience is directly relevant to New Market homeowners with systems that other contractors may be unfamiliar with or quick to write off.
Get in touch with us to schedule service or request a free quote on any new installation.
A diagnostic service call to assess your boiler runs in the range typical for the region—BPM provides pricing before any work begins, so there are no surprises. Straightforward repairs like replacing a pressure relief valve, bleeding radiators, or fixing a zone valve are on the lower end. What pushes costs higher: parts that require sourcing for older systems, multiple zones with separate issues, or work that uncovers a secondary problem during the visit. If the scope changes during the job, you hear about it before the work continues.
The honest answer depends on three things: the age and condition of the system, the cost of the repair relative to replacement, and whether the repair solves an isolated problem or is the first of several. A boiler that is 15–20 years old with one failing component is a different situation than one that is 30 years old with recurring issues across multiple parts. BPM evaluates this directly during the visit and gives you a straight read—including when the math genuinely favors replacement. If repair is viable, that’s what gets recommended.
Cold radiators, uneven heat, and minor pressure fluctuations are worth watching and worth a service call, but they are not emergencies. A safety concern is different: if you smell gas near the boiler, see flame where there shouldn’t be, notice carbon monoxide symptoms (headache, nausea, dizziness), or see water actively leaking from the heat exchanger, that is a same-day call—turn off the system and call immediately. BPM can help you understand which category your situation falls into when you describe what you’re seeing.
For most early-warning signs—a cold radiator, a new noise, a slightly higher bill—waiting a few weeks rarely causes catastrophic failure. The real risk is timing: a system that is struggling through moderate weather may not survive the first hard freeze. What starts as a minor pressure issue or a failing circulator pump can escalate into a full lockout when the system is working hardest. Getting it looked at before peak heating season is almost always cheaper than an emergency call in January.
Not typically. Existing radiators can usually stay in place when a boiler is replaced, provided they are in serviceable condition. The exception is if the system is being converted from steam to hot water, which requires different radiator sizing and configuration—that is a larger project. For a straight boiler-to-boiler replacement, the radiators, piping, and zone controls generally carry over. BPM assesses what can be retained versus what needs to change as part of the replacement conversation.
Once a year is the standard for most residential boilers—typically in the fall before heating season. A maintenance visit covers the burner, heat exchanger, pressure and temperature controls, expansion tank, circulator pump, and any zone valves. For steam systems, it also includes checking water level controls and steam traps. Annual service catches the kinds of slow-developing issues—sediment buildup, worn seals, pressure drift—that don’t announce themselves until they cause a failure. BPM’s Comfort Club maintenance plan includes a fall heating visit and covers members with priority scheduling and 20% off repairs.
